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Find answers to the most common questions about transfers, payments, and how Remitwise works.
As per Government of India rules, GST is charged when you convert one currency to another, whether you are buying, selling, or sending money abroad.
The GST amount depends on how much currency you are exchanging:
| Currency Amount | GST Charged |
|---|---|
| ₹1 – ₹25,000 | ₹45 |
| ₹25,001 – ₹1,00,000 | ₹45 + 0.18% |
| ₹1,00,001 – ₹10,00,000 | ₹180 + 0.09% |
| ₹10,00,000 & Above | ₹990 + 0.18% |
The maximum GST that can be charged is ₹10,800.
TCS (Tax Collected at Source) applies if your total foreign remittance in a financial year exceeds ₹10 lakh. Here are the current rates:
| Type of Remittance Abroad | Present TCS Rate |
|---|---|
| For Education | 2% on the amount above ₹10 lakh |
| For education funded through a bank loan | 0% |
| For all other purposes | 20% on the amount above ₹10 lakh |
TCS is collected during the transaction and can be claimed back while filing your income tax return, if applicable.
Nostro charges are small fees deducted by overseas banks while processing your international money transfer. When you send money abroad, the transfer may pass through one or more foreign banks before reaching the recipient's bank account. These intermediary banks sometimes deduct a service charge from the transfer amount. This deduction is called a Nostro charge.
In some types of transfers, you may see an option to choose who will bear the Nostro charges. In other cases, this option may not be available. This depends on the purpose of remittance and banking regulations.
- For certain categories, regulations allow flexibility, so you can choose whether you (the sender) or the recipient will bear any intermediary bank charges.
- For other categories, banks may follow fixed charge structures as per compliance rules. In such cases, the option to choose is not available.
The availability of this option depends on the remittance purpose, banking guidelines, and partner bank policies.
Even if you choose to bear Nostro charges, sometimes a small amount may still be deducted before the money reaches the receiver. This can happen because:
- The transfer may pass through multiple intermediary banks.
- Some foreign banks apply additional charges that are outside the control of Remitwise or our partner banks.
- Certain countries or banking corridors have mandatory local processing fees.
While choosing to bear Nostro charges reduces the chances of deductions, international banking networks are not always fully predictable. Any additional deduction is applied by intermediary or receiving banks, not by Remitwise. If the deduction seems unusually high, you can contact our support team, and we will help investigate the transaction.
There can be a few reasons why the receiver may get slightly less than the amount you sent:
- Intermediary bank charges (Nostro charges)Sometimes, the transfer passes through one or more foreign banks before reaching the recipient. These banks may deduct service charges during processing.
- Receiving bank feesIn some countries, the recipient's bank may deduct a local processing or inward remittance fee.
- Currency conversion differencesIf the amount is converted into another currency, small differences may occur due to exchange rate fluctuations at the time of settlement.
- Regulatory or local banking deductionsCertain countries have mandatory local charges that are applied before funds are credited.
Remitwise does not deduct any hidden charges. If the difference seems higher than expected, you can contact our support team, and we will review the transaction for you.
No. All applicable charges, exchange rates, taxes, and TCS (if applicable) are shown clearly before you confirm your transfer.
Indian residents are allowed to remit up to USD 2,50,000 per annum. If an individual remits any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for such an individual would be reduced from USD 250,000 by the amount so remitted.
The Liberalised Remittance Scheme allows resident Indians to send up to USD 2,50,000 per financial year for permitted purposes such as education, travel, medical treatment, investments, and maintenance of relatives.
The minimum transfer amount depends on the payment method and currency selected. The platform will show you the allowed limits while creating your transaction.
As per RBI guidelines:
- You can send up to ₹1 lakh per transaction using UPI.
- For amounts above ₹1 lakh, you can use Net Banking or Bank Transfer.
- You can also directly transfer money from your bank account to the account details shown on the Remitwise payment page within 30 hours of creating the transaction.
No, you cannot send every currency to every country. International money transfers depend on:
- RBI and LRS guidelinesUnder Indian regulations, remittances must fall under permitted purposes and approved country corridors.
- Supported currenciesRemitwise supports major global currencies such as USD, GBP, EUR, AUD, CAD, and others. However, some exotic or restricted currencies may not be available.
- Country-specific restrictionsCertain countries may have regulatory, banking, or sanction-related restrictions that limit transfers.
- Partner bank supportThe transfer must be supported by the correspondent and receiving banks in that country.
Before initiating a transfer, you will be able to see whether the destination country and currency are supported on the Remitwise platform. If you are unsure about a specific country or currency, you can check directly on the platform or contact our support team.
Remitwise has a one-time verification process.
- A PAN card is mandatory as Proof of Identity.
- A Passport, Voter ID, or Driving License can be used as Proof of Address.
- Verification happens in real time.
No. Verification is usually a one-time process. However, in some cases, additional documents may be requested due to regulatory requirements.
The document required depends on your relationship with the recipient:
| Relationship | Accepted Documents |
|---|---|
| Parents | Any valid ID proof showing your parents' name (e.g., Passport, Aadhaar, Birth Certificate) |
| Sibling | Your ID proof showing your parent's name AND your sibling's ID proof showing your parent's name |
| Spouse | Marriage Certificate OR Passport or any government ID showing spouse's name |
| Children (Son/Daughter) | Birth Certificate OR any valid ID proof showing the parent's name |
The document must clearly show the relationship between you and the recipient. In some cases, additional documents may be requested as per regulatory guidelines.
The following family members are treated as close relatives:
- Husband & Wife
- Father (including step-father)
- Mother (including step-mother)
- Son (including step-son)
- Daughter
- Brother (including step-brother)
- Sister (including step-sister)
You will need:
- Proof of relationship with the person receiving the money.
- A valid government ID with photo and address (Passport, Driving License, or Voter ID).
- PAN card copy (Form 60/61 if PAN is not available).
The following documents are required:
- If the amount is above USD 5,000, your bank statements for the last year will be required.
- A valid government ID with photo and address (Passport, Driving License, or Voter ID).
- PAN card copy (Form 60/61 if PAN is not available).
- Banks may ask for additional mandatory details if required.
Remitwise helps you send money abroad easily and securely. Here's how it works:
- Log in to Remitwise
- Enter the amount you want to send
- Add the recipient's bank details
- Make the payment
Once we receive your funds, we transfer the money directly to the recipient's bank account in their local currency. The recipient does not need a Remitwise account to receive the money.
Most transfers are completed within 24 to 48 working hours.
You can pay using:
- UPI
- Net Banking
- NEFT (Bank transfer)
You can choose any one of these options.
Yes. You will receive confirmation on your dashboard and via email once your transfer is successfully processed.
If your transfer fails before being processed, your money will be refunded to your original payment source. Refund timelines may vary depending on your bank.
If your transfer is cancelled or fails, we will process your refund. You may be required to confirm your bank account details over email before the refund is initiated. Refund timelines may vary depending on your bank.
Contact Remitwise support as quickly as possible. If the transfer has not yet been dispatched, corrections can often be made. Once funds have been credited to the destination bank, recall becomes subject to that bank's policies.
Remitwise works with RBI-regulated banking partners to process international money transfers securely and in compliance with Indian regulations.
Yes. Your funds are processed through regulated banking channels. We follow strict compliance, security, and verification procedures to ensure safe transfers.
Sending money abroad with Remitwise is simple, transparent, and reliable. Here's what you get:
- Fast transfers, usually completed within 24 to 48 working hours
- Competitive exchange rates
- Transparent pricing with no hidden charges
- RBI-regulated partner entities for secure transfers
- Real-time tracking from your Remitwise dashboard
With Remitwise, you can send money abroad confidently and without complications.
As per RBI guidelines, you can carry up to USD 3,000 (or equivalent) in cash per trip. With Remitwise, you can easily split your forex between cash and card for a smooth travel experience.
Under the Liberalised Remittance Scheme (LRS), you can purchase up to USD 250,000 per financial year. Remitwise helps you manage your forex purchases within these limits through a simple and compliant process.
Cash payments are allowed only if the total transaction value is below INR 50,000 per trip. For higher amounts, Remitwise supports compliant payment options like bank transfer, cheque, and cards.
Yes, TCS applies to forex transactions under LRS. Remitwise clearly shows applicable charges upfront so you know exactly what you are paying.
TCS is applicable only when your total forex spending exceeds INR 10 lakh in a financial year. Remitwise helps you stay informed about these thresholds while transacting.
A 2% TCS is charged on the amount exceeding INR 10 lakh for travel-related forex purchases. Remitwise ensures full transparency in how this is calculated.
Currency exchange is the process of converting one currency into another. With Remitwise, you can do this easily online with transparent rates and a seamless experience.
Foreign currency refers to money used outside your home country, such as USD, EUR, or GBP. Remitwise makes it simple to buy these currencies online in just a few steps.
Forex cash is physical foreign currency you can carry while travelling. With Remitwise, you can order forex cash online and get it delivered conveniently.
Remitwise offers a wide range of currencies, including USD, EUR, GBP, JPY, CAD, and AUD, making it easy to choose based on your travel needs.
Popular currencies include USD, EUR, GBP, JPY, CHF, CAD, AUD, CNY, HKD, and SGD. Remitwise supports major currencies commonly used by travellers worldwide.
The best rates are those closest to interbank rates with minimal markup. Remitwise focuses on transparent pricing to help you get better value.
Online platforms with clear pricing are typically more reliable. Remitwise offers a seamless experience with competitive rates and no hidden charges.
Buying forex online is usually more cost-effective. With Remitwise, you can lock in better rates compared to airport exchanges.
Choose platforms with transparent pricing and low markup. Remitwise helps reduce unnecessary costs with competitive and clearly displayed rates.
It is best to exchange currency in advance when rates are stable. Remitwise allows you to book forex easily ahead of your travel.
Yes, Remitwise supports credit card payments for forex purchases, subject to compliance guidelines and bank approvals.
Credit card transactions may include a processing fee depending on the payment method and bank. Remitwise ensures full transparency, so any applicable charges are shown clearly before you complete your payment.
Yes, Remitwise is designed to make the process simple, with an intuitive flow and clear guidance at every step.
Yes, when using a trusted platform like Remitwise, which follows strict compliance standards and ensures secure transactions.
You will typically need a valid ID, PAN card, and travel proof such as passport or visa. Remitwise makes document submission simple and hassle-free.
As per RBI guidelines, you can purchase foreign currency up to 60 days before your travel date. Remitwise ensures a smooth and compliant process, so you can plan ahead and secure your forex within this window without any hassle.
With Remitwise, same-day delivery for currency orders is available on all days (in select cities and excluding holidays), and for forex cards from Monday to Friday (excluding holidays). This service is available only for orders where payment and required documents are shared before 1 PM.
Yes, with Remitwise, you can order forex online and get it delivered to your doorstep in many cities.
Remitwise ensures strict quality checks before delivery. If you notice any issues with delivery, you should decline the order and inform the team immediately.
It is best to carry a mix. Remitwise helps you balance forex cash and card usage for better convenience and security while travelling.
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