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    Find answers to the most common questions about transfers, payments, and how Remitwise works.

    As per Government of India rules, GST is charged when you convert one currency to another, whether you are buying, selling, or sending money abroad.

    The GST amount depends on how much currency you are exchanging:

    Currency AmountGST Charged
    ₹1 – ₹25,000₹45
    ₹25,001 – ₹1,00,000₹45 + 0.18%
    ₹1,00,001 – ₹10,00,000₹180 + 0.09%
    ₹10,00,000 & Above₹990 + 0.18%

    The maximum GST that can be charged is ₹10,800.

    TCS (Tax Collected at Source) applies if your total foreign remittance in a financial year exceeds ₹10 lakh. Here are the current rates:

    Type of Remittance AbroadPresent TCS Rate
    For Education5% on the amount above ₹10 lakh
    For education funded through a bank loan0%
    For all other purposes20% on the amount above ₹10 lakh

    TCS is collected during the transaction and can be claimed back while filing your income tax return, if applicable.

    Nostro charges are small fees deducted by overseas banks while processing your international money transfer. When you send money abroad, the transfer may pass through one or more foreign banks before reaching the recipient's bank account. These intermediary banks sometimes deduct a service charge from the transfer amount. This deduction is called a Nostro charge.

    In some types of transfers, you may see an option to choose who will bear the Nostro charges. In other cases, this option may not be available. This depends on the purpose of remittance and banking regulations.

    • For certain categories, regulations allow flexibility, so you can choose whether you (the sender) or the recipient will bear any intermediary bank charges.
    • For other categories, banks may follow fixed charge structures as per compliance rules. In such cases, the option to choose is not available.

    The availability of this option depends on the remittance purpose, banking guidelines, and partner bank policies.

    Even if you choose to bear Nostro charges, sometimes a small amount may still be deducted before the money reaches the receiver. This can happen because:

    • The transfer may pass through multiple intermediary banks.
    • Some foreign banks apply additional charges that are outside the control of Remitwise or our partner banks.
    • Certain countries or banking corridors have mandatory local processing fees.

    While choosing to bear Nostro charges reduces the chances of deductions, international banking networks are not always fully predictable. Any additional deduction is applied by intermediary or receiving banks, not by Remitwise. If the deduction seems unusually high, you can contact our support team, and we will help investigate the transaction.

    There can be a few reasons why the receiver may get slightly less than the amount you sent:

    • Intermediary bank charges (Nostro charges)Sometimes, the transfer passes through one or more foreign banks before reaching the recipient. These banks may deduct service charges during processing.
    • Receiving bank feesIn some countries, the recipient's bank may deduct a local processing or inward remittance fee.
    • Currency conversion differencesIf the amount is converted into another currency, small differences may occur due to exchange rate fluctuations at the time of settlement.
    • Regulatory or local banking deductionsCertain countries have mandatory local charges that are applied before funds are credited.

    Remitwise does not deduct any hidden charges. If the difference seems higher than expected, you can contact our support team, and we will review the transaction for you.

    No. All applicable charges, exchange rates, taxes, and TCS (if applicable) are shown clearly before you confirm your transfer.

    Indian residents are allowed to remit up to USD 2,50,000 per annum. If an individual remits any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for such an individual would be reduced from USD 250,000 by the amount so remitted.

    The Liberalised Remittance Scheme allows resident Indians to send up to USD 2,50,000 per financial year for permitted purposes such as education, travel, medical treatment, investments, and maintenance of relatives.

    The minimum transfer amount depends on the payment method and currency selected. The platform will show you the allowed limits while creating your transaction.

    As per RBI guidelines:

    • You can send up to ₹1 lakh per transaction using UPI.
    • For amounts above ₹1 lakh, you can use Net Banking or Bank Transfer.
    • You can also directly transfer money from your bank account to the account details shown on the Remitwise payment page within 30 hours of creating the transaction.

    No, you cannot send every currency to every country. International money transfers depend on:

    • RBI and LRS guidelinesUnder Indian regulations, remittances must fall under permitted purposes and approved country corridors.
    • Supported currenciesRemitwise supports major global currencies such as USD, GBP, EUR, AUD, CAD, and others. However, some exotic or restricted currencies may not be available.
    • Country-specific restrictionsCertain countries may have regulatory, banking, or sanction-related restrictions that limit transfers.
    • Partner bank supportThe transfer must be supported by the correspondent and receiving banks in that country.

    Before initiating a transfer, you will be able to see whether the destination country and currency are supported on the Remitwise platform. If you are unsure about a specific country or currency, you can check directly on the platform or contact our support team.

    Remitwise has a one-time verification process.

    • A PAN card is mandatory as Proof of Identity.
    • A Passport, Voter ID, or Driving License can be used as Proof of Address.
    • Verification happens in real time.

    No. Verification is usually a one-time process. However, in some cases, additional documents may be requested due to regulatory requirements.

    The document required depends on your relationship with the recipient:

    RelationshipAccepted Documents
    ParentsAny valid ID proof showing your parents' name (e.g., Passport, Aadhaar, Birth Certificate)
    SiblingYour ID proof showing your parent's name AND your sibling's ID proof showing your parent's name
    SpouseMarriage Certificate OR Passport or any government ID showing spouse's name
    Children (Son/Daughter)Birth Certificate OR any valid ID proof showing the parent's name

    The document must clearly show the relationship between you and the recipient. In some cases, additional documents may be requested as per regulatory guidelines.

    The following family members are treated as close relatives:

    • Husband & Wife
    • Father (including step-father)
    • Mother (including step-mother)
    • Son (including step-son)
    • Daughter
    • Brother (including step-brother)
    • Sister (including step-sister)

    You will need:

    • Proof of relationship with the person receiving the money.
    • A valid government ID with photo and address (Passport, Driving License, or Voter ID).
    • PAN card copy (Form 60/61 if PAN is not available).

    The following documents are required:

    • If the amount is above USD 5,000, your bank statements for the last year will be required.
    • A valid government ID with photo and address (Passport, Driving License, or Voter ID).
    • PAN card copy (Form 60/61 if PAN is not available).
    • Banks may ask for additional mandatory details if required.

    Remitwise helps you send money abroad easily and securely. Here's how it works:

    • Log in to Remitwise
    • Enter the amount you want to send
    • Add the recipient's bank details
    • Make the payment

    Once we receive your funds, we transfer the money directly to the recipient's bank account in their local currency. The recipient does not need a Remitwise account to receive the money.

    Most transfers are completed within 24 to 48 working hours.

    You can pay using:

    • UPI
    • Net Banking
    • NEFT (Bank transfer)

    You can choose any one of these options.

    Yes. You will receive confirmation on your dashboard and via email once your transfer is successfully processed.

    If your transfer fails before being processed, your money will be refunded to your original payment source. Refund timelines may vary depending on your bank.

    If your transfer is cancelled or fails, we will process your refund. You may be required to confirm your bank account details over email before the refund is initiated. Refund timelines may vary depending on your bank.

    Contact Remitwise support as quickly as possible. If the transfer has not yet been dispatched, corrections can often be made. Once funds have been credited to the destination bank, recall becomes subject to that bank's policies.

    Remitwise works with RBI-regulated banking partners to process international money transfers securely and in compliance with Indian regulations.

    Yes. Your funds are processed through regulated banking channels. We follow strict compliance, security, and verification procedures to ensure safe transfers.

    Sending money abroad with Remitwise is simple, transparent, and reliable. Here's what you get:

    • Fast transfers, usually completed within 24 to 48 working hours
    • Competitive exchange rates
    • Transparent pricing with no hidden charges
    • RBI-regulated partner entities for secure transfers
    • Real-time tracking from your Remitwise dashboard

    With Remitwise, you can send money abroad confidently and without complications.

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